June, 2018: You received a new light blue sleeve for your Medical ID card and instruction card. We have changed the provider network information on the sleeve since we are now using the Anthem PPO network for radiology providers. Please replace your current sleeve with the new one. Note that only the sleeve has changed; you can continue to use your current Medical ID card and instruction card.
Please remember to keep your ID card and instruction card in the sleeve at all times. To ensure your provider receives the necessary information on your benefits and eligibility:
- If you’re seeing an Anthem network provider, give them the ID card only.
- If you’re seeing a hospital, dental, vision, or mental health provider, give them the card sleeve.
If you have questions about the sleeve, call Zenith-American Solutions at (702) 734-8601.